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Lettershop Manager

Job Basics

Primary Skill: Supervisory/Management
Location: Concord, New Hampshire

Job Details

Job ID: 48125
Posted: Thursday, June 01, 2017
Country: United States
Salary Range: Negotiable
Type of Work: Direct Hire
Work Shift(s): Any Shifts

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Company Information

Concord Litho

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Direct Mail Production Services

Phone: No phone calls please
Email: resumes@concordlitho.com
92 Old Turnpike Road
Concord,  New Hampshire   03301

Job Description

Concord Litho is a direct response printer that provides winning direct marketing packages to a variety of clients, from retail to fundraising. We consistently provide our clients with an exceptional level of expertise and personal service. We are currently seeking a Lettershop Manager to join our team!

This key individual is responsible for the accurate and timely production of mail pieces and other personalized items. Activities carried out within the department include imaging of both mail and personalized pieces via inkjet systems, insertion of flat and folded pieces into envelopes for mailing, card affixing, hand mail sortation, hand inserting, and completing postal paperwork & reporting requirements. The lettershop produces mailings for insertion at the Post Office and drop shipments for remote insertion around the country via third party mail forwarder and freight companies.

Main Responsibilities

In this busy position, you’ll manage the scheduling, and daily work prioritization of the lettershop staff and equipment to maintain an effective and efficient capability to prepare mail and personalized items. As the leader of the department, you should have a thorough and complete understanding of USPS rules and regulations to ensure our lettershop operations are compliant and consistent with USPS standards. This includes fostering a close and positive working relationship with the USPS to ensure we are alerted to any regulation or USPS operational changes that may affect our operations or our customers’ mailing habits. You’ll also work closely with customers, sales staff, and various production departments to foster and develop an efficient set of processes and procedures for completing the lettershop workload in a timely manner. Additionally, you will manage the Lettershop staff, identifying and facilitating any required education, training, and professional development to ensure Concord Litho retains a competitive edge in lettershop processes and activities.

Candidate Profile

You should have a high motivation to deliver a quality product on time, every time and the ability to work in a fast-paced environment and handle rapidly-changing work requirements. You should have a Bachelor’s degree and at least 5 years experience in lettershop or mailing-related data processing activities or equivalent experience and at least 5 years of supervisory experience. You should also have the following:
- Ability to write reports, business correspondence, and procedure manuals.
-Ability to effectively present information and respond to questions from groups of managers, clients and customers.
-Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane geometry and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Knowledge of presort software capabilities and limitations is highly desirable, lean manufacturing a plus.

We offer competitive benefits and a casual and collaborative work environment. To apply, please email resume, salary requirements and a letter telling us why you are perfect for this job to resumes@concordlitho.com. Visit our website www.concordlitho.com to learn more about our company and the clients we serve.

Concord Litho is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

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